Effective date: July 2025
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit or make a purchase from our website: www.mrsmcgregorshook.com
1. Who We Are
Mrs McGregor’s Hook
bethan@mrsmcgregorshook.com
www.mrsmcgregorshook.com
We are the data controller for the purposes of data protection law.
2. What Personal Data We Collect
We may collect the following types of information:
➤ Information You Provide:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via SumUp
- Order details
➤ Automatically Collected Information:
- IP address
- Browser type and version
- Device type
- Site usage and behaviour via cookies (see section 7)
3. How We Use Your Data
We process your data to:
- Fulfil and manage orders
- Provide customer support
- Communicate with you (order updates, responses to queries)
- Improve our services and website
- Send marketing emails (only with your consent)
We only collect and process personal data where we have a legal basis, such as:
- To fulfil a contract (your order)
- With your consent
- To comply with legal obligations
4. How Long We Keep Your Data
We retain your personal information for as long as necessary:
- For tax and accounting purposes (usually 6 years)
- To handle any legal claims
- Or until you ask us to delete it (where legally permitted)
5. Sharing Your Information
We do not sell or rent your personal data. We may share it with trusted third parties who help us operate our business, including:
- Payment processors (SumUp)
- Delivery companies (Royal Mail)
- Website hosting and analytics providers
All third parties are required to handle your data securely and in compliance with UK data protection laws.
6. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (in certain circumstances)
- Object to processing or request restriction
- Data portability (in some cases)
- Withdraw consent (for marketing, cookies, etc.)
To exercise your rights, contact us at bethan@mrsmcgregorshook.com.
If you’re not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk
7. Cookies
We use cookies to improve your experience, analyse traffic, and enable key website features like shopping carts.
When you first visit the site, you will be asked to accept or manage your cookie preferences.
For more information see our Cookies Policy
8. Marketing
We may send marketing emails only if you have opted in. You can unsubscribe at any time by clicking the link in the email or contacting us.
9. Security
We take reasonable technical and organisational measures to protect your data, including SSL encryption and secure payment gateways.
10. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes in our practices or legal obligations. We recommend checking back periodically.
11. Contact Us
If you have questions about this policy or your data, contact us at:
Email: bethan@mrsmcgregorshook.com